PRIVACY POLICY & VCDPA COMPLIANCE
Privacy policies, Virginia Consumer Data Protection Act (VCDPA) disclosures, and NIST-aligned technical data protection protocols.
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Commercial Data Privacy & Industrial Security Standards
Apex Industrial Control LLC ("Apex," "we," "us," or "our") is committed to protecting commercial client information, technical diagnostic telemetry, and personal identifying data. Operating out of the Commonwealth of Virginia, United States, Apex complies with the Virginia Consumer Data Protection Act (VCDPA) (Va. Code § 59.1-575 et seq.) and applicable US federal privacy framework guidelines.
1. Information We Collect
When you interact with Apex Industrial Control through our web application, phone hotlines, or bench repair intake forms, we may collect the following categories of information:
- Commercial Contact & Facility Details: Names, corporate title, company/plant name, business email address, direct phone numbers, and physical facility shipping addresses provided when requesting repair quotes or shipping hardware.
- Equipment Diagnostics & Telemetry Data: Model numbers, serial numbers, firmware revision numbers, fault alarm codes, and bench test curve tracing data associated with hardware submitted for evaluation.
- Automated Web Telemetry & Cookies: IP addresses, browser specs, device identifiers, and page interaction metrics collected automatically via cookies, Google Analytics, and Firebase hosting infrastructure to optimize web performance and site navigation.
2. Virginia Consumer Data Protection Act (VCDPA) Rights
Under the Virginia Consumer Data Protection Act (Va. Code § 59.1-575 et seq.), Virginia residents and authorized commercial contacts possess specific statutory rights regarding their personal data:
Right to Access & Confirm
You have the right to confirm whether Apex is processing your personal data and to request access to such data.
Right to Correct Inaccuracies
You have the right to request the correction of inaccurate personal data maintained in our customer records.
Right to Delete
You have the right to request the deletion of personal data provided by or obtained about you, subject to statutory retention obligations.
Right to Opt-Out of Profiling/Sale
You have the right to opt-out of personal data processing for targeted advertising, sale, or profiling in furtherance of legal decisions.
3. How We Use Collected Data
Data collected by Apex Industrial Control is strictly utilized for core commercial repair operations, including:
- Issuing zero-fee diagnostic evaluation reports and technical repair quotes.
- Executing component-level remanufacturing, load testing, and warranty tracking.
- Coordinating UPS/FedEx/LTL freight logistics and shipping status notifications.
- Fulfilling legal, statutory accounting, and tax compliance obligations under Virginia state law.
4. NIST-Aligned Bench Telemetry & Data Security
Apex maintains administrative, technical, and physical security safeguards aligned with NIST cybersecurity framework standards. Custom PLC code files, machine parameter backups, and diagnostic bench telemetry captured during unit evaluation are encrypted and restricted strictly to authorized bench engineers.
5. Cookies & Analytics Disclosures
We use first-party and Google Analytics cookies to monitor traffic patterns, improve page load performance, and optimize technical navigation. You may disable non-essential cookies at any time via your browser settings without affecting core repair intake functionality.
6. Submitting Data Rights Requests & Inquiries
To exercise your statutory VCDPA rights, request data correction, or submit privacy inquiries, contact our Designated Data Compliance Officer:
Apex Industrial Control LLC
Attn: Data Compliance & VCDPA Officer
Email: ozorbay@gmail.com
Support Hotline: 612-747-8866
Jurisdiction: Commonwealth of Virginia, United States